Unlike mass produced cookies, we believe every cookie should be made with the same positive energy that we want our supporters to feel when eating a cookie. No two cookies are alike, and we are proud to make artisan, hand-made, baked-in-an-oven cookies just like you would get from Grandma's house.
How long do Ope's cookies last?
Our cookies are good for up to one year frozen, 14 days in the fridge, or 7 days room temperature.
Is your facility vegan-friendly?
Our facility is 100% vegan certified right down to our cleaning ingredients! No animals are harmed and no animal by-products are used in anything inside our facility.
What do you offer that is gluten-free?
From day one we have not used wheat or any genetically modified grain. All of our cookies start out with an organic whole spelt flour, applesauce and oatmeal base. Most people with gluten sensitivity are fine to digest spelt flour, which is actually quite high in protein and low in gluten and is not cross contaminated with GMO or non-organic wheat crops. However, we do offer three certified gluten-free flavors where we replace the spelt flour with a flour blend that is certified gluten-free.
Some of us actually like the gluten-free flavors more! Try The Outlaw!
Why no dairy?
We don't believe that any dairy should be included in a healthy human diet. All animal products and by-products contain cholesterol and saturated fat, and they lack phytonutrients. We are also keenly aware that the unsustainable demand the dairy industry puts on land and water is contributing to massive global depletion. Our oats, spelt, applesauce, and spices contain phytonutrients, protein, fiber, and antioxidants that will keep you feeling full no matter what time of day you choose to eat your Ope's Cookie :)
What if I have nut allergies?
We go to great measure to accommodate all allergies, but because of the large and growing number of allergies it is impossible to guarantee no cross-contamination of a specific ingredient. However, if you have a nut allergy please know that we have dedicated baking days for peanut butter cookies where no other cookie is made during that production run and we sterilize all containers, mixers, ovens, prep tables, and packaging areas after each run. We do our best to make sure no remnants of peanuts remain. With that said, we do advise people with severe allergies to contact us separately with questions or to choose another product as we never want to take a chance with our friends' and families' health! All labels are clearly marked for allergens.
Why do you use palm oil?
Unlike canola, safflower, sunflower and other liquid oils, palm oil creams into sugar like real butter, but leaves out the unpleasant flavors. Palm oil is also flexible enough to handle baking and freezing temperatures so our cookies can bake and store without losing their delicious form and flavor. Palm oil is also a healthy, vegan alternative to butter. It's 100% free of cholesterol and trans-fats and it's much lower in saturated fat than partially hydrogenated palm kernel and soybean oils.
How do you source your palm oil?
Ope's uses certified organic, sustainably harvested palm oil. Our palm oil is sourced solely from Colombia, where there are no orangutans, and exclusively from farmland that has historically been used for other crops, rather than deforested land. This practice protects indigenous wildlife, including orangutans. Enjoy our palm oil guilt-free!
What is the cancellation policy?
We understand that things happen! If you'd like to cancel your order visit your account, click on the order number you'd like to cancel, and click on "request cancellation". If your order has not shipped, we would be happy to cancel it for you. If your order is already shipped is it considered fulfilled and cannot be cancelled.
What is a Cookie Drop?
Cookie Drop is a monthly cookie subscription that consists of one dozen cookies shipped to your doorstep each month. Shipping is free! Pick from our six different box varieties available today and never be without your Ope's!
How does Cookie Drop payment work?
You will subscribe with your credit card and be charged on the same day you order your first Cookie Drop each month. Ex: If I order my first Cookie Drop on March 4, the next Cookie Drop will be charged on April 4.
What if I want my Cookie Drop to have more than one dozen cookies a month?
That sounds like a really tasty idea! You can order more than one Cookie Drop to get monthly cookie deliveries in increments of a dozen. For example, if you want 36 cookies a month, add three Cookie Drops to your cart.
Want a custom box?
Stay tuned! We are working on adding that functionality; we'll be sure to make an announcement when it's ready for you.
Can I change to a different Cookie Drop subscription?
Yes! We are currently working on adding that functionality to your account. If you want to change your Cookie Drop subscription now, please email us at email@example.com and we will take care of it for you.
How do I cancel my Cookie Drop?
If you want to cancel your Cookie Drop, login, navigate to your account, select "Manage Cookie Drop", and cancel your subscription. We'll be sad to see you go!